SECTEUR
Distribution, luxury goods and CPG
ACTIVITÉ
Game and toy specialist King Jouet sells its products through a network of 240 retail outlets, including affiliates, franchisees and 145 directly operated stores. In 2018, 10% of the chain’s sales were online.
Le projet en bref
After analyzing the IS, business processes, IS department organization and, more generally, the organization of the King Jouet group, Hardis Group created a roadmap of IT changes to make over three years, involving a 70% overhaul of the information system, and is helping the company to implement them.
OBJECTIFS DU PROJET
- Have an information system which is able to support King Jouet’s omni-channel strategy
- Lay the foundations for a scalable information system while spreading out investments
- Modernize and reurbanize the information system
- Prioritize IS modernization projects and estimate their ROI
MISSIONS RÉALISÉES
- Analysis of King Jouet’s processes and organization in terms of e-commerce (B2C sales), franchisees (B2B sales), logistics and finance
- IS audit: IT infrastructures and applications
- Benchmark and proposal of change scenarios
- Setting up of a PMO unit: coordination of project portfolio monitoring
- Setting up of an agile organization for the digital applications scope
- Production of specifications for implementing a product information management (PIM) system
- Deployment of a Digital Workplace solution (Workplace by Facebook)
BENEFICES
- Visibility of the IS transformation required to support the omni-channel strategy
- Comprehensive support: organizational (IS and business departments), methodological (agile methods training) and technological
